This article was originally published on the Mortgage Solutions, Mortgage Introducer and Mortgage Finance Gazette websites.
Property services experts SDL Group, have in the last few months launched eTech’s Survey Hub to deliver leading edge valuation and risk management services in addition to their existing deployment of SMART Survey, eTech’s mobile surveying application for Mortgage Valuation and RICS Homebuyer Surveys.
Joe Miller Operations Director for SDL commented “We selected eTech for our property risk requirements as the organisation to help our growth strategy in residential surveying due to their innovative technology and their aptitude for further development in this sector.
Since we launched with SMART Survey our Post Valuation Queries have dropped by 23%. The PVQ process is getting more complex and intelligently mapped lender forms on the iPad eradicate errors and omissions to manage this challenge effectively.
In recent years, the RICS have been much more prescriptive about comparable analysis. In response to this we have built an integrated comparable tool working with Rightmove’s Surveyor Comparable Tool (SCT) within SMART Survey that smartens up the analysis process, ensuring a level of quality and consistency previously unavailable to surveyors, whilst providing efficiency savings to the surveyor at the same time.
SDL Group manage a field force of 70 employed surveyors as well as distributing thousands of jobs per month to a controlled panel of 160 independent firms.
Joe added “’Work-life’ balance is an overused phrase but one of our objectives has been to deliver exactly that. Surveyors spend the same time in a property carrying out the valuation but our work with Rightmove has made the comparable analysis process much more efficient.
This delivers an improved working day and greatly increased productivity. We see surveyors’ signing off up to two hours earlier each day as well as achieving a 25% uplift in productivity.
We have brought a community of surveyors together and made technology available to some firms who might have thought it beyond their capability to adopt.
With some lenders insisting valuation data is captured electronically SDL is well positioned to deliver better data allowing better lending decisions to be made. Greater transparency and control of our panel provides lenders with a solution to managing capacity and quality.”
Mark Blackwell, Lending and Surveying Director at eTech said “We are very proud to see our relationship with the SDL Group increase significantly with the launch of Survey Hub into their growing operation. Helping surveying firms get the right data and insight on property is invaluable to lenders as it increases their understanding of collateral risk and increases the efficiency of their mortgage approval service.
At the same time, providing property underwriting risk mitigation and business process software to SDL reinforces positive lender relationships, service and quality delivery.
We continue to work collaboratively with SDL delivering market leading risk and efficiency tools. Improving the communication between surveyors, lenders, brokers, conveyancers and consumers is part of our future product roadmap.”
Survey Hub provides SDL Group with a platform that delivers configurable valuation distribution rules and risk management tools to manage valuation instructions, firms and individual surveyor work allocation in accordance with lenders service agreements supported by comprehensive audit management and diary booking software.
Want to know more about eTech’s solutions for surveyors? Click here or call 0333 123 1414 or email firstname.lastname@example.org.Back to news